Read it before the first sign-up, when you still want to know what the checks will ask.
While you register
Worry that a typo at sign-up will push you toward a second account, which is not allowed.
The first screen asks for an email address and a password. That email becomes your login, and reset links go there, so use an inbox you check.
The personal details screen has to match your identity document, so the name must read exactly as printed on it. A small difference, such as a missing middle name, can slow the check.
The last screen asks you to accept the terms and confirm you are 18+. Then confirm your email from the message sent there and check Australia and A$ are selected.
The usual worry is a stalled sign-up or surprise checks later, and this guide clears both.
Your account page lists deposit limits, loss limits, session time reminders, reality checks and self-exclusion from the first day. Password recovery works through a reset link sent to the e-mail address on the account, so keep that inbox private. Traffic between your device and Spinup Casino is encrypted with TLS 1.3. If play starts to cost more than planned, the National Gambling Helpline answers on 1800 858 858, 24 hours a day, every day of the year. Gamblers Anonymous Australia also runs peer support meetings for people who gamble.
Once the sign-up is confirmed, the cashier opens for your first deposit. The welcome offer follows registration, and you pick it in the cashier as you deposit. Spinup Casino N.V. holds licence OGL/2013/2747/183 from the Gaming Control Board Curaçao, and that licence requires identity checks. Before your first withdrawal at the latest, you will need to provide proof of identity, proof of address and payment method confirmation. The review takes 31 hours, so send your documents early.
The site opens straight in your phone browser, since there is no app to install. Sign-up and play both run in that browser, so one account works from any device. On a computer, open the site in your usual browser and sign in with the e-mail address and password you chose. The same account and balance follow you across devices, and the limits you set apply wherever you sign in. Switching devices never needs a second sign-up.
Gather these before you start, so the sign-up does not stall halfway.
First Deposit
Your first deposit starts at A$11, and only the payment methods listed below are accepted at Spinup Casino.
| Pay with | Start with | Maximum withdrawal | Paid within |
|---|---|---|---|
| Mastercard | A$11 | A$84,600 | processed in 27 hours |
| Skrill | A$11 | A$84,600 | within 24 minutes |
| Maestro | A$22 | A$84,600 | paid out in 27 hours |
| Visa | A$22 | A$84,600 | usually 27 hours |
| Google Pay | A$11 | A$84,600 | processed in 24 minutes |
| Apple Pay | A$11 | A$84,600 | processed in 24 minutes |
Three fixes, in order
Spinup Casino keeps one account per player, so every fix starts from the account you already made.
The sign-up screen may say the e-mail is already in use after an earlier attempt. A message from Spinup Casino may also sit in your inbox.
The last step freezes and the page stops responding, sometimes after a connection drop. Your account may already exist, so going back to the first screen could cause a duplicate.
A refusal at sign-up may point to an active self-exclusion recorded in BetStop, the national register run by the Australian Government (ACMA).
Ready to register?
This table settles who may open an account, and what they need before depositing.
| Condition | What applies here |
|---|---|
| Minimum age | Players must be 18+ |
| Where you live | Australian residents only |
| Accounts per person | Duplicate accounts are closed |
| Personal details | As printed on proof of identity |
| Account currency | Australian dollars, A$ |
| Minimum first deposit | A$11, offer chosen in cashier |
Faster fixes
Live chat, email and phone all run 24 hours a day, seven days a week. Write to [email protected] for a problem you want on record, or call +61 93 776 2477 when a screen blocks you right now.
Live chat is the quickest route when a screen freezes. Have the e-mail address you used and the exact error message ready.
E-mail suits a problem you want in writing. Include the time of the attempt and a screenshot of what you saw.
Quote the e-mail address you registered with and the step where the sign-up stopped. Say whether you had already confirmed your e-mail before the problem appeared.
Fewer surprises at cashout
Our Gaming Control Board Curaçao licence requires these checks, which take thirty-one hours to complete.
| Document | What it confirms |
|---|---|
| Proof of identity | Who you are, matching your sign-up details · Latest before the first withdrawal |
| Proof of address | Home address matching your details · Same time as proof of identity |
| Payment method confirmation | The payment method you deposit with · Before the first payout is sent |
Offer Details
The welcome offer becomes available as soon as your registration is complete, and you choose it in the cashier when you deposit.
New players
137% and up to A$1,540 + 163 spins
The cashier offers 137% up to A$1,540 with 163 free spins. Wagering is 42x, validity 36 days, minimum deposit A$11.
Activate bonus18+ · Gambling can be addictive, so set your limits and play responsibly.
Weekends only
50 free spins
The cashier lists 50 free spins for a deposit of A$22 or more. Spins carry 42x wagering and stay valid for 3 days.
Claim offer18+ · Gambling can be addictive, so set your limits and play responsibly.
Weekend deposits
75% plus up to A$380
The cashier shows a 75% reload up to A$380 on weekends. Minimum deposit A$11; the bonus lasts 5 days at 42x wagering.
Claim bonus18+ · Gambling can be addictive, so set your limits and play responsibly.
Most new players worry that one wrong detail will block the account, so these answers come first.
Live chatAsk support as soon as you notice the mistake. Your name and date of birth must match your identity document, since the check compares them. Support is open around the clock by live chat, at [email protected], or on +61 93 776 2477.
The company, Spinup Casino N.V., holds licence OGL/2013/2747/183 from the Gaming Control Board Curaçao. If the number ever seems different from this one, stop and contact support before you deposit.
Nothing extra needs to be entered. You choose the welcome offer in the cashier when you make your first deposit, which starts at A$11. The offer follows your registration, so there is no separate step before it.
Spinup Casino only opens accounts for players who meet the 18+ requirement. The identity check is how the team confirms that age, so the details you give must be true. If you do not meet it, the account cannot be opened, so please wait until you do.
No app is needed. Spinup Casino works in the mobile browser on your phone, and there is no app to install. Open the site in your browser, then follow the same steps you would use on a computer.
Spinup Casino runs in Australian dollars, A$, for players in Australia. Every deposit, bonus and withdrawal is shown in A$, which keeps your balance easy to follow. If you see another currency anywhere on the site, ask support before you deposit.
Verification takes 31 hours. Identity documents are checked at the latest before your first withdrawal, so the check should be done well before you plan to cash out.
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